Maintenance Request Management

In this session, we will help you build and implement a Maintenance Requesting program including: Initiating a Request, Components of a Request,Stages of a Request, Converting a Request, and Cancelling a Request. You will work with one of our expert Implementation Consultants to determine who needs to see Maintenance Requests and the best way to initiate Work Orders from Maintenance Requests. You will work with one of our expert Implementation Consultants to apply the functions of these tools to your workflow in a way that will accommodate your needs. During this Service Block, the Implementation Consultant will edit list values for all applicable fields in the Maintenance Request, rearrange sections or fields as needed, change access rights and requirements as needed, walk through adding desired List View Layouts to the Maintenance Advisor Dashboard, create custom List View Layouts as needed, and will review the changes with you. There will also be an exercise included to allow you to practice the established workflow by creating five (5) Maintenance Requests with the Implementation Consultant.